Articles
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The scoring system for Readiness Reviews can be used to quantify your progress and readiness. By tracking your readiness you can ensure that you trend towards being ready. By tracking across multiple pursuits you can identify exactly what is helping or hurting your win rates. Will You Be Ready In Time for RFP Release? Readiness Reviews lend themselves to providing metrics. Across a single opportunity you can track whether you are trending up or trending- 0 comments
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The MustWin Process uses a formula to schedule Readiness Reviews: The Business Development Manager should complete each report by the due date entered on this page. The due dates are set by dividing the time until RFP release evenly across the four reviews. On or as soon as possible after that date, the Executive Sponsor should review the report and assess whether the progress is sufficient to be ready at RFP release. To determine the dates, y- 0 comments
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Most companies have their priorities backwards and it’s hurting their win rate. To show them, I like to tell companies that they should spend as little time as possible figuring out how to win, what they need to say to the customer to get the top score, and how they should present their offering. The much easier alternative is to write draft after draft until you run out of time without ever having figured it out. Do as little as possible to win. Of course, you’re not going to win if y- 0 comments
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My wife broke the screen on her phone recently. The repair turned out fine, but her experience with the vendor wasn’t great. It wasn’t bad either. But listening to her describe it, all I could think of was what a great teaching moment it was for proposal writing. Yeah, I’m wired that way. The vendor didn’t have the right screen replacement and had to order it. When it came in, it sat until my wife called to see if it came in when it was supposed to. When she got home after she dropped her p- 0 comments
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Victory for a proposal means that the customer accepts your proposal instead of their other alternatives. Depending on the customer, there are different paths that can get you there. And sometimes getting there means taking more than one path. The paths to victory include: Getting the top score. This is not nearly as straightforward as it sounds. First you have to assess the categories that get scored, and then what you have to do to maximize your score in each category. If the lang- 0 comments
- 1,657 views
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There’s a line that you should not cross. It’s hard to tell exactly where that line is. But once you cross it, your proposal manager is no longer focusing on increasing your win rate and instead is simply getting proposals out the door. At the simplest level, a proposal manager is responsible for implementing the process. And being the heroes they are, they tend to fill gaps. But each gap they fill means giving up something else. And when they cross the line from overseeing the process into- 0 comments
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It’s a mistake to have the same person providing proposal management and proposal writing. Not only will it increase your failure rate, but it will also decrease your company’s ability to write great proposals. No matter how many times people say this, you still see companies thinking they can get away with having the proposal manager write small proposal sections. Here are the risks: Stand-up and progress meetings. If I’m the proposal manager and I take on a writing assignme- 0 comments
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1) Is what you’re offering really the best? Having the best people is not good enough. You need the best people with the best processes. But even having the best people and best processes isn’t even good enough. You need the best people and the best processes supported by the best: Quality assurance Tools Executive oversight Issue resolution Resource allocation Communication Oh, and you need them to have the best impact on the stakeholders and- 0 comments
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This program is for people who want to build organizations that reliably win contracts. No. Let me rephrase. This program is for people who want to build their entire company around reliably winning contracts. This program is for people who want to grow by capturing the leads they chase, instead of chasing as many leads as they possibly can until they win something. Convenient format for applied learning and continuous improvement Each month there will be a new topic to foc- 0 comments
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You’ve successfully conducted business virtually for some weeks now. But are you good at it, or have you just modified your old ways of working so that you can get by without co-presence? If you’ve got some weeks of mandatory virtualness still to go, maybe you do a little reengineering. A vaccine is 12-18 months away. Maybe even after some people go back to work it won’t be completely over. Maybe things will never be completely like they were. Maybe it’s time to give virtual just as much pr- 0 comments
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You’ve successfully conducted business virtually for some weeks now. But are you good at it, or have you just modified your old ways of working so that you can get by without co-presence? If you’ve got some weeks of mandatory virtualness still to go, maybe you do a little reengineering. A vaccine is 12-18 months away. Maybe even after some people go back to work it won’t be completely over. Maybe things will never be completely like they were. Maybe it’s time to give virtual just as much pr- 0 comments
- 1,706 views
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Why the job of capture manager is impossible and how your fate is determined by what you do about it
Capture management requires organizational development and not just a lucky hire. Sure it's possible to hire someone who can herd the cats and win a pursuit. Maybe win some more. There are some great capture managers out there. But there's a reason that turnover for capture managers is so high. And why on average most companies' win rates are so low. Winning consistently requires organizational development and not just relying on luck. When the luck runs out, most companies blame their capt- 0 comments
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Some large companies operate like a collection of small businesses and some small businesses never stop making it up as they go along. This produces companies that grow like weeds where everything is a constant struggle. How do you stop operating like you are small? Having the same staff pursuing your opportunities while also building the structure to improve how people pursue your opportunities is problematical. That’s the nice way of saying it usually fails. Either you are taking them a- 0 comments
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Fight! Fight! Fight! Not really. But sometimes you do have to decide which to focus on first. Or how much to budget for each. Keep in mind that companies often define things differently. They often blur the lines between roles. If you have a slash in your title (i.e. BD/capture, capture/proposal) then you are neither. You stop prospecting the moment you start doing capture. You stop doing capture the moment you get in the weeds of document production. What matters depends on sever- 0 comments
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Better proposals require becoming a better company. The question “How can your company do proposals better?” starts by asking “How can your company do the things you write about better?" and that in turn becomes "How can you be a better company?" Want a better management plan? Start by determining what better management would look like. Ask yourself what you have to do to deliver that. Then become that kind of company. Want a better technical approach? Start by determining what a bette- 0 comments
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Every one of the sample proposal write-ups below is selling the same widget. With minor edits, that widget could be a product, a service, or any other offering. The widget is not the point. Good news and bad news First the bad news: Even though they offer the exact same thing, your proposals should end up so different from each other that it doesn't even make sense to recycle the content. Now for the good news: Creating highly tailored proposals increases your competitiveness so much i- 0 comments
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Ghosting the competition is an advanced proposal skill. It involves explaining why the customer should not select your competitors. It is best when: Ghosting comes after proving why they should select your proposal. You shouldn’t play on the dark side until you’ve established your inherent goodness. And even then, use it with care. Ghosting should also be handled indirectly, so that instead of being a direct attack it is more of a consideration that just happens to paint them in a b- 0 comments
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What should a proposal library contain? If you think it should contain proposal text ready to use so you don’t have to write as much in your future proposals, you’re setting yourself up to lose your proposals. There are better ways to speed up your proposals. But there are some reference materials that are handy to have. And people need inspiration. These things can help improve your proposals instead of weaken them. Proof points. You obviously think that you are the customer’s best alte- 0 comments
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When I tell people that they should exceed RFP compliance if they want to win, they often reply “But if we do that we’ll be too expensive.” This comes from an assumption that time is money and that anything you do takes time. When I point out that you can go beyond the RFP without it actually costing anything, they often reply with “But how do we do that?” Well, here’s how… Proposal writing examples 1) Focus on “why” in addition to compliance. Show that you are the better alternative fo- 0 comments
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How much experience do you have? How relevant is it? How about staffing? Do your staff have the right qualifications and skills? Do you have enough staff? Behind these questions are two win strategies you should know by name: depth and breadth. They are not mutually exclusive, but sometimes one is more relevant to a customer than the other. Depth communicates sufficiency of quantity If the customer is looking for one type of experience and I have 10 project examples, I may have the dept- 0 comments
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