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To write a proposal from the customer’s perspective requires not only responding to the RFP, but also understanding how the customer will evaluate your response. How will they read it? Will they read it, or will they simply score it per their evaluation criteria? And if they do score it, what is their process? If the customer has a formal RFP evaluation process, like they do with government proposals, the RFP evaluation criteria can give you clues about their process. Are the evaluation criteria

The best way to write a great proposal is to get inside the mind of the evaluator and make it easy for them to reach the desired conclusions. It helps to be able to read the proposal like an evaluator. This can be challenging when you don’t know who the evaluators are. But you can still anticipate what an evaluator has to go through and how they’ll approach looking at your proposal. You might also consider the culture of the customer’s organization and the nature of what they are procuring.  The

When your proposal is going to be formally evaluated, the customer's evaluators will read your Executive Summary differently. They read it as an introduction to put things in context. Read it to form a first impression regarding how to score your proposal. Read it just to understand how your proposal is organized. And they read it for motivation and most of all, justification. If the decision maker has delegated the administration of the proposal evaluation, the Executive Summary may be the only

Sometimes people get stuck writing a technical proposal about something in which they are not an expert. Sometimes the subject matter experts aren’t available or don’t exist within your organization. You can do research, but you can’t become an expert in a week or even a month. So how do you write a technical proposal that competes against real experts, proves your credibility, and earns your customer’s trust? If you’re the stuckee, we have good news for you. We have a little trick that may work

The RFP is just one source of requirements that drive what you should offer in your proposal. If all you do is design an offering that responds to what is in the RFP, it will be at a competitive disadvantage compared to a proposal submitted by someone with a deeper understanding of the customer and their requirements. To prepare the winning offer, in addition to the RFP, you need to consider: What matters to the customer? The customer will make their selection not only on what “meets their needs

The reason that very few writers can do both technical writing and proposal writing well is that they have different goals, methods, expectations, and processes. All writing is not the same. Having experience with one set of goals, methods, expectations, and processes does not guarantee success at the other. In fact, it may increase the odds of failure.  Technical writers value clarity and accuracy. People must be able to not only understand their instructions, but follow them. Technical writers

Instead of looking at preparing proposals as a process, try looking at it as solving problems. A "process" implies steps. Proposal development is reactive, so processes based on mandated steps tend to fail. But solving the problems you will face in preparing a proposal implies the process. The problems you face also imply the goals you should have. Most companies that think they have a proposal process still spend their time solving problems. So looking at those problems in an organized way can

I like to think of it as the “other people” problem. Proposals would be so much easier if you didn’t have to work with other people. If they would just do what you need them to do…   At work we tend to think that working with other people is just a matter of management and leadership. But proposal specialists often (usually?) work with people that they have no direct supervision of. Proposals borrow people. And those people have other priorities.  If the only techniques you have are management a

PropLIBRARY contains a ton of information that can help you solve common business development, lead capture, and proposal problems. We give many solutions away. And some are part of our premium content. The list below is a mixture of links to free content and premium content that's only available with  a finding leads before the RFP is released If you need to fix a broken proposal If you need to be more selective in what you bid If you are writing a proposal even though you don't know the cust

People bring their expectations to work with them. People form expectations while at work. Expectations run in every direction, between every stakeholder. Humans generally do a poor job of communicating them, and an arguably worse job of fulfilling them. It is a wonder that anything ever gets done. We can do better.  What if expectations were communicated more clearly? And accepted? What could we accomplish if we fulfilled all of our expectations for each other? What stands in the way of this? P

Visual communication is more effective than text. Studies show that graphics get read first and lead to faster and better message comprehension. Most proposal specialists know that and seek to use a lot of graphics. They usually start by asking questions like “How many graphics should I have in my proposal and where should they go?” Some don’t get any further because if you don't have the skills needed to create the graphics, it seems difficult and time consuming. Plus it's hard to make it high

Creating proposal graphics can be thought of in two parts. My friend Mike Parkinson of the 24hr Company refers to them as: •    Conceptualization. Figuring out what to communicate visually and what the graphic needs to communicate. •    Rendering. Drawing the graphic. Rendering is where all the artistic skills are required. But conceptualization is where you figure out what should go into the graphic and what the graphic should accomplish. Conceptualization does not require any artistic abilitie

The things you do to win proposals come naturally when you have an effective corporate culture. But if you're encountering win rate stealing friction while doing proposals, it's a sign that your corporate culture is broken. Fixing your corporate culture can help you win proposals. But most companies don't understand what a corporate culture is, let alone how to cultivate an effective one. The good news is that if your leadership focuses on what it takes to win proposals, it can create the founda

The MustWin Process is an approach for capturing leads that require the submission of a proposal. It makes proposal development more efficient, sets expectations, enables progress and quality to be measured, and increases your chances of winning. It focuses on getting the right information and going through the steps to turn it into a winning proposal. The MustWin Process is for those who want to win and realize that a one-size-fits-all fill-in-the-blanks template is not the best way to go about

Companies generally start to embrace a proposal process when the number of people involved grows large enough to become difficult to coordinate. It would be better if they begin to embrace a process as soon as they start caring about their win rate.  The primary benefit of a proposal process isn't improved coordination. It's an improved win rate. A process that doesn't improve your win rate is a bad process. A process that improves your win rate but fails in every other way is a good process tha

What if I told you that on a 50-page proposal for services provided worldwide, due in just 7 days, we scheduled not one but two major reviews, and that we had the Red Team draft ready in less than 36 hours with only three writers... Want to know how we pulled that off and delivered an outstanding proposal? We started by using the Proposal Content Planning methodology we've been recommending and refining for two decades. The size and complexity of this proposal has convinced me once and for all t

We all dream of winning it big. If you want your business to win it big, there is something you need to master that’s more important that finding big leads. You have to create an organization that can do things bigger than yourself. What separates a large proposal from a small proposal is not the value or the size of the project. It’s the number of people involved in preparing the proposal. A proposal with one author is a straightforward production. A proposal with multiple contributors is a cha

When you are alone you have to work within your own limitations. What you know is all you know.  What you can write is all that’s going into the proposal. What you can do before the deadline defines your standard of quality. It’s not about winning or creating a great proposal. It’s about whether you can complete the proposal at all. Here are some tips that won’t help you win, but they might help you get your proposals submitted. What is the minimally viable proposal submission? The gap between t

Selling in writing is about influencing the decision process and the decision maker with what you put on paper. Procurements that require a proposal are not impulse purchases. When the customer will make their decision based on the proposal you submit, you need to sell in writing to influence the outcome in your favor. A salesperson has influence in person, but if they don’t carry that over to what gets put in writing they have no influence over closing the actual sale. Influence in person vs in

Proposal themes are defined in many different and not very helpful ways. Try googling it. How does someone new to proposals write a “concept” that gets “woven throughout the proposal” to “call attention to the benefits” you offer? Definitions like that can't be acted upon. Because themes are defined in such a nebulous way, they often end up being overly-broad claims of greatness that do nothing to persuade the customer. When I review proposals I often see unsubstantiated slogans that sound like