6 ways to become a better executive and win more contracts

The purpose of this article isn’t to tell you how to be an executive. You already know that. And if you don’t, you’ll be hearing soon from all the needy voices. The purpose of this article is to share some insights and lessons learned related to business development, capture, and proposals that can help you grow your organization and be more prosperous. This article is not about the details of those functions, but what those functions need from their executive sponsor. This isn’t obvious stuff, it’s not generic rules of thumb, and it’s usually not taught. So hopefully there’s a pony in there somewhere for you.

1. Make who does what clear. Don’t leave it up to your people to figure out mission statement is probably wrong and someone should fix it. The goal isn’t to be the “best at what you do” or whatever similar noise it currently proclaims. Your mission is to create opportunity. And the source of all opportunity comes from growth. Growth is like the tide that raises all boats. Your company’s growth brings new benefits to your customers, new positions for staff, salary increases, and increases in the size of the overhead pool. What happens without growth is not pleasant to talk about. There are precious few opportunities for raises or new hires when contracts are locked in for years. Opportunity beyond the status quo only comes from organic growth and winning new contracts. Every single person in your company contributes to that growth. And every single one of them benefits from it. But for too many of them, it’s just an abstract concept instead of an everyday reality. They don’t realize just how personal winning new business is. Building a culture of growth starts by making them aware and then making prosperous growth everyone’s mission.
2. Explain your approach to bid/no bid decisions. Similar to resource trade-offs, your business development, capture, and proposal staff also need to understand that they’re not wasting their time pouring effort into a proposal for a pursuit that should never have been bid. If you can’t come up with anything more inspirational than “we can do the work” or “I think we have a chance at winning it,” you might want to reconsider the criteria you’re using to make bid decisions. Provide good, solid, inspiring reasons why each pursuit is worth the effort. Breaking into new customers in new markets may require bidding pursuits with lower odds of winning. Staying in front of a key strategic customer might make bidding something you don’t expect to win worth it. Instead of that being a signal to your staff that they can slack off, it should be a call to submit something competitive to improve your future chances of growth. Help them be goal driven. Help them develop a sense of purpose and accomplishment for all of their efforts. As a bonus, articulating your rationale will help you make better bid decisions in the future.
3. Show that you understand win rate math and ROI economics. Your organization’s win rate determines its success more than any other metric. And yet, it is so difficult to properly calculate your win rate that it can be meaningless to compare win rates. What makes win rate so important is that it is crucial for understanding ROI. And understanding ROI is critical for measuring growth. You should become an expert in understanding win rate math and ROI economics in order to make data driven decisions about things like the proposal process and staffing. It is also good to teach it to your staff so that they understand how to measure growth and make better resource allocation decisions during pursuits. 

As much as process mechanics, having a common understanding of these issues is what will make your team work like a team. They add up to the combination of purpose and situational awareness needed for people to do a better job of working together to win.