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Proposal reviews are a teaching moment

After you do a few hundred proposal reviews, they can become like déjà vu. Here are 10 problems we see over and over:

See also:
Goal: validate that the draft reflects your quality criteria
  1. A lack of differentiators
  2. Poor strategic or competitive positioning
  3. Copy that isn’t written from the customer’s perspective, that focuses on your own company’s attributes (qualifications, approach, capabilities) instead of what the customer will get as a result of them
  4. Claiming understanding by stating it, instead of demonstrating it through results
  5. Using universal statements, truisms, patronizing statements, and passive voice
  6. Statements without explanations of why they matter or how the customer will benefit
  7. Failure to comply with the RFP instructions
  8. Failure to address the evaluation criteria and optimize your score
  9. Failure to communicate visually and use graphics
  10. Building to a strong finish instead of having a strong introduction and substantiating it

But identifying the problems is the easy part.

The hard part comes when the people who wrote the original proposal have to fix it. Most of the problems in the list above are a result of bad habits. You can describe the problem and point out the exact location in the proposal where it exists, and a writer with bad habits may not be able to fix it.

That is why we’ve started conducting our reviews a little differently. We don’t just describe the problems, we teach the writers how to fix them. After the review, we hold a training session that is based on the exercises we have on PropLIBRARY targeting the problems described above. But instead of using the exercises “as is” we use statements taken from the proposal so that they have to correct their own words.

We pull out problem sentences or paragraphs from the proposal, and have each person on the team re-write them. We put the re-written statements on a document projector so that everyone can see. Then we compare and contrast to see what works well as what doesn’t. Everyone writes. Everyone sees. They learn to recognize the bad, as well as the good. We get to see which writers are able to break their bad habits, and which are still struggling. We stick around for another day and provide one-on-one coaching to make sure they can make the changes needed.

When we do this on site, it typically takes about three days with this approach, to review, debrief, teach, and coach. That means it’s only applicable to proposals written by a team that is collocated and can schedule a three-day review cycle. But the result is a much higher probability of being able to successfully implement the changes, which results in a proposal with a much higher probability of winning.

It also benefits future proposals. It changes the expectations of what a well-written proposal looks like and it enhances the skills of the staff you use to write your proposals. Future reviews with the same staff will see better results and faster recovery times.

The same approach can be implemented remotely. It’s a little cheaper, it’s a little less effective, and it’s a whole lot more flexible and convenient.

You can implement this approach on your own. The key is the exercises and being able to customize them using content from the proposal. It may help to use the exercises available on PropLIBRARY as a starting point.

You can also engage us to conduct the review with integrated exercise-based training. If you bring us in for a three-day review during the month of May, we’ll throw in a free PropLIBRARY Corporate Subscription to increase the takeaway value and long term benefits.

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More information about "Carl Dickson"

Carl Dickson

Carl is the Founder and President of CapturePlanning.com and PropLIBRARY

Carl is an expert at winning in writing, with more than 30 year's experience. He's written multiple books and published over a thousand articles that have helped millions of people develop business and write better proposals. Carl is also a frequent speaker, trainer, and consultant and can be reached at carl.dickson@captureplanning.com. To find out more about him, you can also connect with Carl on LinkedIn.

Click here to learn how to engage Carl as a consultant.

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In addition to PropLIBRARY's online resources, we also provide full-service consulting for when you're ready to engage one of our experts.

It all starts with a conversation. You can contact us by clicking the button to send us a message, or by calling 1-800-848-1563.

Our review services will show you the difference between a good proposal and a great proposal. We'll show you how a few simple changes can make a big impact and improve your win rate. We do reviews that are formal, detailed, and criteria based, as well as quick reviews just based on our experience. Either way, we focus on more than just personal opinions. We’ll show you what it means to assess a proposal against what it takes to win, and how to look at things from the customer’s perspective. What you learn from our review of this proposal can benefit all the proposals you produce in the future. It's one of the most cost-effective ways to use our consulting services. Click the Concierge Button to ask us more about it.

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