MWPST Suppport (1 week)
But it is, after all, designed for must wins.
Some of your may want more. More training. More help. More hand-holding. More confidence and assurance. And we want to support you.
If you purchase support, we'll open GotoMeeting meeting sessions as needed to train and guide your users. We'll show you how to get the most out of the tool. We'll go beyond answering your questions and help you understand everything you need to know.
But it's fixed price. Where do yo draw the line?
We won't work on your proposal. We'll help you use the tool to work on your proposal. But we won't create your compliance matrix, write your instructions, write your proposal content, or even review it for you. We want you to be successful, so we try not to draw any lines we don't really need to and hopefully it won't even come up.
Okay, we'll work on your proposal too, but it's more complicated...
If you want us to roll up our sleeves and work on your proposal, we have to switch to an hourly rate. We have to estimate the level of effort for what you need. And there might be a Non-Disclosure Agreement, a Consulting Agreement, and Invoicing to discuss and implement. It's both more complicated and more expensive, but we're more than willing to apply our expertise to helping you produce a great proposal.
The MustWin Performance Support Tool Support Package is designed to be one easy fixed price online transaction that enables you to get the most out of our tool.
Timing matters
The MustWin Performance Support Tool Support Package covers 7 calendar days. If you need more, you may purchase more.
But you probably need it most at the beginning. You won't be using the tool at all during final production. As you switch from planning, to draft, to validation it will wind down. Getting set up is when things go fast and furious for proposal planning. If your proposal is longer than a 30 day effort, large, complex, and a high-value must win, then 2-3 weeks could make sense. But if you're working on a quick turnaround proposal or just need a little help getting started, one week should be perfect.
Details matter
We respond to 90% of requests within two hours. We're on U.S. Eastern time (UTC/GMT-5). But we'll schedule meetings and training sessions at any time, day or night, and weekends too if needed. A little advance notice is helpful if you want us to be ready to respond right away to a call that could come outside normal business hours.
Moving forward
If you decide you want the Support Package, then add it to your cart and checkout. We'll get in touch as soon as we see it go through just to touch base.
If you're not sure, wait. Try out the tool on your own. If you get stuck or confused, or think your users might need a little more help, then you can purchase the Support Package.
If you decide not to purchase the Support Package, don't worry. You can use the "Contact Us" button on every menu at any time to ask a question. The Support Package just enables us to fire up GotoMeeting do some screen sharing and spend some time being extra helpful.
The MustWin Performance Support Tool is designed to be easy to use and self-administering. We answer questions by email and phone when we get them.
But it is, after all, designed for must wins.
Some of your may want more. More training. More help. More hand-holding. More confidence and assurance. And we want to support you.
If you purchase support, we'll open GotoMeeting meeting sessions as needed to train and guide your users. We'll show you how to get the most out of the tool. We'll go beyond answering your questions and help you understand everything you need to know.
But it's fixed price. Where do yo draw the line?
We won't work on your proposal. We'll help you use the tool to work on your proposal. But we won't create your compliance matrix, write your instructions, write your proposal content, or even review it for you. We want you to be successful, so we try not to draw any lines we don't really need to and hopefully it won't even come up.
Okay, we'll work on your proposal too, but it's more complicated...
If you want us to roll up our sleeves and work on your proposal, we have to switch to an hourly rate. We have to estimate the level of effort for what you need. And there might be a Non-Disclosure Agreement, a Consulting Agreement, and Invoicing to discuss and implement. It's both more complicated and more expensive, but we're more than willing to apply our expertise to helping you produce a great proposal.
The MustWin Performance Support Tool Support Package is designed to be one easy fixed price online transaction that enables you to get the most out of our tool.
Timing matters
The MustWin Performance Support Tool Support Package covers 7 calendar days. If you need more, you may purchase more.
But you probably need it most at the beginning. You won't be using the tool at all during final production. As you switch from planning, to draft, to validation it will wind down. Getting set up is when things go fast and furious for proposal planning. If your proposal is longer than a 30 day effort, large, complex, and a high-value must win, then 2-3 weeks could make sense. But if you're working on a quick turnaround proposal or just need a little help getting started, one week should be perfect.
Details matter
We respond to 90% of requests within two hours. We're on U.S. Eastern time (UTC/GMT-5). But we'll schedule meetings and training sessions at any time, day or night, and weekends too if needed. A little advance notice is helpful if you want us to be ready to respond right away to a call that could come outside normal business hours.
Moving forward
If you decide you want the Support Package, then add it to your cart and checkout. We'll get in touch as soon as we see it go through just to touch base.
If you're not sure, wait. Try out the tool on your own. If you get stuck or confused, or think your users might need a little more help, then you can purchase the Support Package.
If you decide not to purchase the Support Package, don't worry. You can use the "Contact Us" button on every menu at any time to ask a question. The Support Package just enables us to fire up GotoMeeting do some screen sharing and spend some time being extra helpful.
